Privacy Policy
Aereos, Inc. ("Aereos," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit www.aereos.com or any related subdomain (the "Site"), how we use it, and your choices.
1. Information We Collect
Information you give us. When you submit our contact form, supplier inquiry, or other communications, we collect the information you provide — typically your name, company, email address, phone number, and the contents of your message. If you apply through our careers page (hosted by BambooHR), the information you submit is collected by BambooHR on our behalf and is subject to its privacy practices.
Information collected automatically. Like most websites, we and our hosting provider automatically collect limited technical information when you visit the Site, such as IP address, browser type and version, operating system, referring URL, pages viewed, and the date and time of your visit. We use this information to operate, secure, and improve the Site.
Cookies and similar technologies. The Site may use a small number of strictly necessary cookies to enable basic functionality. We do not use the Site to serve targeted advertising. If we add analytics cookies in the future, we will update this policy.
2. How We Use Information
We use the information we collect to:
- Respond to your inquiry, quote request, supplier application, or other communication.
- Operate, maintain, secure, and improve the Site and our services.
- Evaluate prospective customers, suppliers, and partners.
- Detect, prevent, and respond to fraud, abuse, security incidents, or violations of our Terms of Use.
- Comply with applicable laws and our legal, regulatory, and contractual obligations.
3. How We Share Information
We do not sell your personal information. We share information only as needed to operate our business, including:
- Service providers. Vendors that host and protect our Site, deliver our email, manage our recruiting (BambooHR), and process inquiries on our behalf, under contractual obligations of confidentiality.
- Within Aereos. Among Aereos affiliates and divisions (including AGH Industries, Aereos Defense, and Euless Aero Components) for the purposes described in this policy.
- Legal and safety reasons. When we believe disclosure is required by law, regulation, court order, or to protect the rights, property, or safety of Aereos, our personnel, customers, or the public.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to customary confidentiality protections.
4. Data Retention
We keep information for as long as reasonably necessary to fulfill the purposes described in this policy, to comply with our legal and contractual obligations, and to resolve disputes and enforce our agreements.
5. Security
We use commercially reasonable administrative, technical, and physical safeguards to protect information against loss, misuse, and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.
6. Your Choices
You can choose not to submit information through the Site, though that may limit our ability to respond to your inquiry. If you have submitted information and would like us to update or delete it, contact us at info@aereos.com and we will respond within a reasonable time, subject to our legal and recordkeeping obligations.
7. Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information through the Site, please contact us so we can remove it.
8. International Visitors
The Site is operated from the United States. If you access the Site from outside the U.S., you understand that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those of your country.
9. Export Controls
Some Aereos products and technical data are subject to U.S. export control laws. Please do not submit controlled technical data through the Site. Such information will be exchanged only through authorized channels under appropriate compliance controls.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes took effect. Material changes will be posted prominently on this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
11. Contact
Questions or requests about this Privacy Policy can be directed to:
Aereos, Inc.
Attn: Privacy
1100 South Pipeline Road West
Euless, TX 76040
info@aereos.com